Credit Dispute Webform
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Thank you for the opportunity to review your request regarding information from a Consumer Reporting Agency. This form and any supporting documentation that you provide will enable the Bank to investigate your inquiry more thoroughly. Once you complete and submit this form, the investigation of your dispute will begin. In order to fully investigate your dispute, it may take up to 30 days from the date we receive your request. We will respond by mail and providing your phone number will not necessitate a call confirming receipt of your dispute.
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Identifying Information - this information is required in order to investigate your dispute:
First Name
Last Name
Address Line 1
Address Line 2
City
State
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Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District Of Columbia
Florida
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Idaho
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Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
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Ohio
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Oregon
Pennsylvania
Rhode Island
South Carolina
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Tennessee
Texas
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Vermont
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Washington
West Virginia
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Puerto Rico
Virgin Island
Northern Mariana Islands
Guam
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Palau
Zip
Phone Number
Account Type
Consumer Loan
Credit Card
LightStream
Mortgage Loan
Truist Ready Now
Truist Ready Now Account #
Consumer Loan Account #
Credit Card Account # (Last 4 Digits Only)
LightStream Account # (Do not include the LS)
Mortgage Loan Account #
Social Security Number (Last 4 Digits Required)
This dispute is for an account that originated with
BB&T
SunTrust
Truist
Please provide specific information regarding your dispute.
Dispute Type
Please select...
001 - Not His Hers
002 - Belongs to other individual with same/similar name
006 - Not aware of collection
008 - Late due to change of address - Never received statement
010 - Settlement or partial payments accepted
012 - Claims paid the original creditor before collection status or paid before charge-off
015 - Credit Limit and/or High Credit amount incorrect
019 - Included in the bankruptcy of another person
023 - Claims account closed
024 - Claims account closed by consumer
031 - Contract cancelled or rescinded
037 - Account included in bankruptcy
038 - Claims active military duty
039 - Insurance claim denied
040 - Account involved in litigation
041 - Claims victim of natural or declared disaster
100 - Claims account deferred
101 - Not liable for account (i.e. ex-spouse, business)
102 - Account reaffirmed or not included in bankruptcy
103 - Claims true identify fraud/account fraudulently opened
104 - Claims account take-over, fradulent charges made on account
106 - Disputes present/previous Account Status/Payment History Profiles/Payment Rating
108 - Disputes Account Type of Terms Duration/Terms Frequency or Portfolio Type disputed
110 - Claims company will change
111 - Claims company will delete
112 - Claims inaccurate Information
114 - Disputes Date Opened, Date of Last Payment and/or Dated Closed
115 - Disputes Date of First Delinquency
116 - Disputes Compliance Condition
117 - Disputes Special Comment Code and/or Narrative Remarks
118 - Disputes Current Balance and/or Amount Past Due
119 - Disputes Original Charge-off Amount, Actual Payment Amount or Scheduled Monthly Payment Amount
120 - Consumer disputes deceased ECOA
Which Consumer Agencies are reporting the disputed information?
Experian
Equifax
TransUnion®
Innovis
Description of Dispute
Please attach copies of all supporting documentation or other information to assist us in investigating your dispute
Attachment 1
Attachment 2
Attachment 3
Attachment 4
Please note that we require sufficient identifying account information and documentation of your specific dispute in order to fully investigate this matter.
Truist Bank is an Equal Housing Lender. © 2021 Truist Financial Corporation. Truist, and the Truist logo are service marks of Truist Financial Corporation.
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I certify that the above information is my identifying information and that this dispute was not prepared by or on my behalf by a credit repair organization.
I certify
Contact Information