Contact Human Resources

Find Human Resources information from A to Z, which answers dozens of common questions.

If you still have questions, use this form to contact HR and/or applicable area. You will receive a reply within 5-7 business days. Information can be requested about only yourself, your covered dependents, or your direct reports if you are a manager.

Note: This is not a real-time chat with a representative. If you have an urgent issue, please call Teammate Care: 800-716-2455

·       If you need to report any of the following, use the Reporting Teammate Concerns site.

o   Concerns about teammate wrongdoing or internal fraud

o   Business process gaps

o   Cyber and information security incidents

·       If you need to request a new leave of absence or FMLA claim, use the Leave of Absence or     FMLA/State Leave Protection Request Form.

·       If you need to verify employment, follow these instructions.

·       If you are having issues with accessing a system, including Workday, contact: Truist Service Portal


DO NOT SUBMIT PERSONAL HEALTH INFORMATION ABOUT YOU OR A TEAMMATE. Please call Teammate Care instead.
Submitter Information
Enter the contact information for the teammate submitting the form. If you are a manager submitting an inquiry about a direct report, please enter your own contact information in the Submitter Information section.



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The ADA/ADAAA doesn’t cover accommodations for circumstances such as a family member’s disability or illness or child and elder care needs.